COOKIE POLICY

Last Updated on 6th October, 2026

INTRODUCTION

This Cookie Policy explains how Lumenci, Inc. and its affiliates ("Lumenci," "we," "our," or "us") use cookies and similar technologies in connection with the iLumos platform, Lumenci websites, and related services (collectively, the "Services"). This Cookie Policy should be read together with the Privacy Policy and any
applicable Terms of Service. By using the Services, you acknowledge that Lumenci may use cookies and
similar technologies as described in this Cookie Policy, subject to applicable law.

WHAT ARE COOKIES?

Cookies are small text files placed on a device when a user visits a website or accesses an online service.

Cookies allow websites and applications to:

• recognize devices and browsers;

• maintain user sessions;

• remember user preferences;

• improve functionality;

• enhance security;

• measure service performance; and

• provide a more efficient user experience.

Lumenci may also use similar technologies such as local storage, session storage, pixels, tags, software development kits (SDKs), and other technologies that perform similar functions.
For purposes of this Cookie Policy, references to "cookies" include these related technologies unless otherwise stated.

TYPES OF COOKIES WE USE

3.1 Strictly Necessary Cookies

These cookies are necessary for the operation, security, and functionality of the Services.
Without these cookies, certain features may not function properly. Examples include cookies used to:

• authenticate users;

• maintain login sessions;

• manage security controls;

• prevent fraudulent activity;

• preserve workspace settings;

• route network traffic;

• balance server loads; and

• maintain platform stability.

Because these cookies are necessary for operation of the Services, they generally cannot be disabled through cookie preference settings.

3.2 Functional Cookies

Functional cookies help remember user preferences and improve usability.
Examples may include:

• language preferences;

• interface settings;

• display preferences;

• user-selected configurations; and

• accessibility settings.

These cookies enhance the user experience but are not strictly required for basic operation of the Services.

3.3 Analytics and Performance Cookies

Lumenci may use analytics or performance technologies to understand how users interact with the Services and to improve functionality, reliability, and performance.

Analytics information may include:

• pages viewed;

• feature usage;

• session duration;

• navigation patterns;

• performance metrics;

• error rates; and

• system responsiveness.

Where required by applicable law, analytics technologies will only be used with appropriate consent. Analytics information is generally aggregated and does not directly identify individual users. Where required by applicable law, Lumenci will obtain consent before placing non-essential cookies or similar technologies on a user's device. Users may withdraw previously provided consent through available preference
mechanisms.

3.4 Security and Monitoring Technologies

Lumenci may use technologies designed to:

• detect security incidents;

• prevent unauthorized access;

• monitor service health;

• investigate technical issues;

• identify abuse of the Services;

• detect malicious activity; and

• support incident response activities.

These technologies are used solely for security, operational, and compliance purposes.

4. COOKIES WE DO NOT USE

Lumenci does not currently use cookies for:

• cross-context behavioral advertising;

• third-party advertising networks;

• interest-based advertising;

• consumer profiling for advertising purposes; or

• selling personal information.

If Lumenci's practices change in the future, this Cookie Policy will be updated accordingly.

THIRD-PARTY SERVICES

Certain third-party service providers engaged by Lumenci may utilize cookies or similar technologies in connection with providing services to Lumenci or supporting operation of the Services.

Such providers may include:

• authentication providers;

• cloud hosting providers;

• monitoring providers;

• analytics providers;

• customer support providers; and

• security service providers.

These third parties process information in accordance with their own privacy practices and contractual obligations with Lumenci. Lumenci does not control the independent privacy practices of third-party providers.

COOKIE RETENTION

Some cookies are deleted automatically when a browsing session ends. Other cookies may remain on a device for a longer period in order to remember preferences, maintain security settings, or improve service functionality. Retention periods vary depending on the purpose of the cookie and the technology used.

MANAGING COOKIES

Most web browsers permit users to:

• review cookies;

• delete cookies;

• block cookies; or

• receive notifications when cookies are placed.

Users may manage cookies through their browser settings. Please note that disabling certain cookies may affect the availability, security, or functionality of the Services.

DO NOT TRACK SIGNALS

Certain browsers may transmit "Do Not Track" signals. Because there is currently no universally accepted standard governing such signals, Lumenci may not respond to all Do Not Track requests.
Where required by applicable law, Lumenci will honor legally recognized privacy preference signals.

INTERNATIONAL USERS

Users accessing the Services from jurisdictions outside the United States may have additional rights regarding cookies and similar technologies under applicable laws.
Where required by applicable law, Lumenci will provide appropriate notice, consent mechanisms, or preference controls relating to cookies and similar technologies.

CHANGES TO THIS COOKIE POLICY

Lumenci may update this Cookie Policy from time to time. When material changes are made, Lumenci may provide notice through the Services or by other appropriate means. The "Last Updated" date at the top of this Cookie Policy indicates when the Cookie Policy was most recently revised.

CONTACT US:

Questions regarding this Cookie Policy may be directed to:

Privacy Team
Lumenci, Inc.

compliance@lumenci.com